Shipping & Returns

Shipping Policy

At Godoy Sports, we are committed to providing a smooth and reliable shopping experience.

Processing Time

Orders are usually processed within 1–3 business days after payment has been confirmed.

Delivery Times

Delivery times may vary depending on the product, supplier and destination. The estimated delivery time available at checkout applies to your order.

Please note that delivery times are estimates and may be affected by circumstances outside our control, including customs procedures, carrier delays or other unforeseen circumstances.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, you will receive it by email once your order has been dispatched.

Customs & Import Charges

For international orders, additional customs duties, taxes or other import charges may apply depending on the destination. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

If you have any questions about your order or delivery, please contact our customer support team.

Return & Exchange Policy

We want you to feel confident when shopping with Godoy Sports.

Returns

If you change your mind about your purchase, you may be entitled to cancel your order and return the item in accordance with applicable UK consumer laws.

Items must be returned in an unused and resalable condition, with their original packaging where applicable.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, please contact us as soon as possible with your order number and details of the issue. We will review the situation and provide the appropriate solution.

Refunds

Once your return has been received and inspected, we will process any applicable refund to the original payment method.

Refund processing times may vary depending on your payment provider.

Exchanges

If you would like to exchange an item, please contact us before sending it back. Exchanges may depend on product availability.

Contact Us

For questions regarding returns, refunds or exchanges, please contact our customer support team through the contact details provided on our website.